• If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • Finally, you can manage your Google Docs, uploads, and email attachments (plus Dropbox and Slack files) in one convenient place. Claim a free account, and in less than 2 minutes, Dokkio (from the makers of PBworks) can automatically organize your content for you.



Page history last edited by rbowru 4 months, 1 week ago

24-hour nurse advice line for UCSC students:  831-459-2591


What to do when you're sick <- click


Info sheet on getting care outside of normal hours


Health Insurance


The health center website at https://healthcenter.ucsc.edu/index.html is the up-to-date repository for information about on-campus health services and health insurance. Here we just state a few basic things to know. To quote the current insurance information page (which will presumably be a broken link a year from now), 


The University of California Regents mandate that all students be covered by a health insurance plan. All full- and part-time undergraduate and graduate students are automatically enrolled in and charged for the University of California Student Health Insurance Plan (UC SHIP) unless they choose to submit an online insurance waiver confirming they have acceptable health insurance coverage.


What is UC SHIP?

UC SHIP is an affordable health insurance plan tailored to the health care needs of UCSC students. The medical plan features year-round, worldwide coverage using the Anthem Blue Cross network, and includes prepaid access to care at the UCSC Student Health Center for illness or injury. This means students can receive convenient, high-quality on-campus care when they are sick or injured without having to be concerned about cost or availability of the care they need. Preventive health care visits are covered at the Student Health Center at 100%. As part of UC SHIP, students have access to a comprehensive prescription drug formulary administered by Catamaran. The UC SHIP Plan provides optimal coverage for services on campus and in the Santa Cruz community, and peace of mind for both parents and students. A referral is REQUIRED for ALL off-campus care, with the exception of urgent or emergency care. The dental plan is provided by Delta Dental PPO; the vision plan is provided by Anthem Blue Cross. See plan brochures on the left navigation bar of this webpage for detailed benefits. To directly access the UC SHIP website please see http://ucop.edu/ucship.


In lieu of printed insurance cards, UC SHIP now handles identification through a mobile phone app called Student Health. Download it before you visit, say, an off-campus health provider.


If you're covered by UC SHIP and you need to see a specialist, you must first visit student health on campus and obtain a referral from a doctor/clinician.


One reason you might waive UC SHIP for your first year or few years is if you are under 26 (per federal laws) and have a parent whose job benefits entitle you to a health plan that you judge will cover you better than UC SHIP would.


UC SHIP frequently asked questions


Note: Some grads in the past have been charged without their knowledge for things they received at the health center (ice packs, etc). Be aware of insurance policies, ask when receiving a service/item, and check myUCSC periodically for any charges.



Dental Care


General info on our insurance:

  • UCship dental insurance info: https://www.ucop.edu/ucship/benefits/my-dental-coverage.html 
  • Cleanings + routine appointments are free/close to free -- please use them!
  • Before you go, you should print out your dental insurance card (NOT your health insurance card from Anthem).  That process is a bit opaque, so here it is: As of 2015 this can be done by going to https://www.deltadentalins.com/ where you start by clicking "Register Today" in the top right.  When they ask you for "Enrollee ID" it'll be the "Identification Number" on your Anthem Blue Cross card WITHOUT the first few letters. (E.g. my Anthem card ID is "XDP8012..." so for the dental insurance, I use the number "8012...")  They never actually tell you the trick with the letters, but the dentist office seemed to know it.
  • You can find copay info online pretty easily


Places which have been recommended in the past:


Dr. Torres (http://www.drauramarcelatorres.com/)

  • "She's the best one I've found in town, and takes our insurance."
  • "I know some amusingly large number of astro grads go to Dr. Torres (because we all sent an email like this at some point and I think [someone] started the trend of recommending her) and everyone has been happy with the service." 
  • "A bunch of us go to Dr. Torres. (http://www.drauramarcelatorres.com) She's wonderful. I've had both cleanings and cavities filled there; the cleanings are completely free (on our GSHIP insurance) and both sets of cavities (2 sets of 2) cost me about half of the total rate, or about $100-120 (rest paid by the insurance). She also deals with the fact that I'm a total baby about a needle going into my mouth. " 
  • "For dentist I go to Dr. Aura Torres. Neither she nor her hygienists have ever made me bleed." 
  • Maybe more aggressive than normal at treating cavities? And getting fillings might cost more than some other dentists? 


Santa Cruz Pacific Dental

  • I went to Santa Cruz Pacific Dental. Almost everyone recommends them. Good for people with dental anxiety. However the IV sedation is not cheap. $1000 the last time I checked with them." 


the practice of Alan Heit + Jesica Heit

  • "They are on the same downtown block as the library, so convenient, and I have gotten great service from them so far (several cleanings and x-rays, and 1 cavity filled).  As normal with our insurance, one has to pay something like 20% of each visit as a copay." 


Vision Care


The student health center is right by the College 9&10 bus stop near the bridge to ISB. Optometry is located on the second floor of the student health center. You can make optometry appointments online. UCSHIP covers an eye exam and a portion of new glasses frames. UCSHIP "resets" in September, so you can get an eye exam and new frames at a reduced price once during the academic year and following summer.


Input from Eric:

Many of us go to EyeQ (http://www.eyeqsantacruz.com/).  It seems like people think they're okay, but maybe not great. Their frames are expensive, and don't seem to have as much variety in style as people would like.  Even with insurance, a set of lenses + frames cost me ~$200 there.


There's also a small vision section to the on-campus health center.  Their hours are pretty limited (I think?), and their selection of frames is minimal.  But it's convenient, and might be able to get you a new pair of glasses really quickly?


My lenses took 3+ weeks to be made, which can be a problem if you need replacements ASAP.  If you want a coating (e.g. anti-glare), I think it has to be done at a special place managed by our insurance. Not sure what the best way to reduce that delay time would be (get non-coated lenses? get lenses from the university eye care place?)


Mental Health


Counseling is available on campus through CAPS (Counseling And Psychological Services, https://caps.ucsc.edu/counseling/index.html). You can get (at the very least) a free initial consult with them, and they offer additional (I think mostly group?) sessions after that, or less frequent one-on-one sessions. It is very easy to get a referral for any off-campus psychologist, and the copay is only $10 per visit (some psychologists will waive this if a burden), and I think practically unlimited visits! This is a good deal.


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